Upgrade is a 1:1 online tutoring platform designed for kids, teens, and even college students, offering interactive live experiences. Each subject requires a certain number of credits, which vary based on the rigor and level of the content.
With the credits you purchase, you can choose any class you want and select any tutor you prefer. Our flexible credit system allows you to customize your learning experience according to your individual needs and preferences.
At Upgrade, all of our tutors go through a rigorous selection process to ensure they are the best fit for our students.
This includes:
- Thorough Screening and Verification: We carefully review each applicant's academic background, including their school and degree documentation.
- Online On-boarding: Every tutor completes a comprehensive online training program.
- 1:1 Interview: We conduct personal interviews to assess each candidate's suitability and teaching style.
- Tutoring Demonstration: Tutors must successfully demonstrate their teaching skills in a simulated tutoring session.
We ensure you get matched with qualified tutors by carefully selecting only the best. Our rigorous process includes tutoring simulations, thorough academic and personal background checks, and comprehensive interviews.
At Upgrade, there are no upfront fees to get started.
Here’s how it works:
- Contact the Upgrade Team: Reach out to us with any specific needs or details to find and match the right tutors for your child.
- Get Consultation: Receive a free consultation from our Upgrade Support Team Managers.
- Sign Up: Complete the sign-up process.
- Trial Session: Attend a free trial session with Upgrade tutors.
- Payment: Make your payment once you’re ready to proceed the regular lesson with Upgrade.
- Regular Lessons: Begin your regular tutoring sessions with Upgrade tutors.
Please contact the Upgrade Support Team to schedule a free trial session. Upgrade team usually call this free trial session as a OT. You can choose any subject and select a convenient date for your session. Providing extra details about your needs will help your tutor prepare for the session.
To get matched with Upgrade tutors promptly, both parents and students need to sign up with Upgrade first. Additionally, you must download our Upgrade app, which includes in-app chatting and scheduling features, to schedule and join the lessons.